Effective Date: 11/02/2026

Welcome to Neoahf! By using our website https://neoahf.in, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Terms

  • By accessing our website, you acknowledge and agree to comply with these Terms and Conditions.

  • We reserve the right to modify or update these terms at any time without prior notice.

  • Violation of any terms may result in the termination of services without prior notice.

2. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in Rupees and are subject to change without notice.

  • Payments must be made in full before the production of any custom-printed products.

  • We accept payments via Paytm, Phone Pay, Bar Code, and UPI.

  • We are not responsible for orders delayed due to incorrect payment details or incomplete information.

3. Design and Printing Guidelines

  • Customers must ensure that all design files provided meet our printing requirements.

  • We are not responsible for errors in customer-submitted files, including typos, low-resolution images, or incorrect specifications.

  • Once an order is approved for printing, changes or cancellations may not be possible.

4. Shipping and Delivery

  • Estimated delivery times are provided at checkout and may vary due to unforeseen circumstances.

  • We are not responsible for delays caused by courier services or incorrect shipping details provided by customers.

  • Any damage or loss during shipping must be reported within 2 days of delivery.

5. Returns and Refunds

  • Please refer to our Refund and Return Policy for detailed information.

  • Refunds or reprints are only provided for printing errors, defective products, or incorrect orders.

6. Intellectual Property

  • All content, logos, and designs on our website are the property of Neoahf.

  • Customers must have the rights to any images, logos, or text used in their designs. We are not responsible for copyright infringement claims.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

  • In any dispute, our maximum liability shall be limited to the total order value.

8. Governing Law

  • These terms and conditions shall be governed by and interpreted in accordance with the laws of Delhi, India.

  • Any disputes arising from these terms shall be resolved in the courts of India.

9. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us:

  • Email: contact@neoahf.in

  • Phone: 8376035388

  • Address: 92/a, Prateek Market, Munirka, Delhi-110067, IN

By using our website and placing an order, you agree to these Terms and Conditions.